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We recently purchased a $600.00 stroller at Buy Buy Baby that was on a registry. When we attempted to use the 20% off coupon offered by Buy Buy Baby , we were told Britax does not allow coupons to be used on their products. When I contacted Britax they likened...
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3.0
I liked
  • Customer service
I didn't like
  • Pricing policy of britax
#1167166
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I had to clean this Ti Amor crib for 2 hours to remove clear looking plastic/fiber glass fibers, which are about needle thick and half inch long. All over the 10 pieces of wood. Why would new furniture for a baby be sooo dirty? Not dust, plastic fiber looking pieces....
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1.4
#1160589
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Buy Buy Baby debit my account for the full amount. Then debit my account for each separate shipment. The order was shipped in 3 separate shipments. So basically I was charged twice for one order which caused my account to be overdrawn. Beware! Customer service was nice...
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2.2
#1090550
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On 7/14/17 I ordered a gift for my daughter online before leaving for work. She's having her 1st baby and I ordered a dresser ($599) for the baby's room. First problem, the website stated free shipping over $49. Not true. The cost for "white glove" shipping was $100....
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1.8
I didn't like
  • False advertising and being lied to
#1074687
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We are expecting twins and I will inevitably deliver early. Ordered on April 19th. Delivery was scheduled for a week ago. Company was going to deliver w a semi and assumed they could get in and out of our property. I guess where I screwed up was by informing them that...
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1.0
#1046378
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My information was stolen. I called as soon as I noticed, which was the same day. Told me that they had to submit my information to loss prevention department and I would hear back within 72 business hours. Never received a call. Called again and was resubmitted again....
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1.0
#992170
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I ordered a crib 6 weeks ago and have yet to receive it. I am now being told to wait up to 3 more weeks. We have spent over 10 hours on the phone with customer service (in addition to multiple emails) trying to get the crib. No one seems to care that my baby is due in...
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Anonymous
Stacy Suit

We are having the same issue—— no crib after ordering a month ago. Finally talked to someone in customer service who told me the vendor was out of stock and unknown if they w...

1.0
#987664
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Horrible management! My mother-in-law sent us a very generous gift card from this store 6 months ago. I ordered a chair and a crib through the store and I was told it would arrive within 2 months. 4 months later, I still hadn't heard anything and whenever I called to...
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2.0
I didn't like
  • Order left collecting dust
  • Over-priced items
  • Kelly and marilyn
#616881
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We received a gift card from a friend for our son's first birthday. 3 days before his birthday I drove 45 min to the store to get the activity table for him. Picked one up, since we didn't need anything else, I paid with the gift card and headed home. At home I opened...
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#459600
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